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238 Main St. Delta, CO 81416
 
Phone 1-(970)-874-9210
Toll Free 1-(888)-874-9210 
Fax 1-(970)-874-3650 

Classic Computers
Online Sales Policies

Classic Computers will not be responsible for possible missprints or misspricing of online items. All prices, products, and availability, may be subject to change, at any time, without notice. All items purchased online from Classic Computers, unless otherwise specified (such as complete computer systems) are warrantied directly by the manufacturer.

Items may be returned to Classic Computers for refund, if items are in as new condition.(see return policy below) Classic Computers may retain a 15% restocking fee for returned items in new condition. Classic Computer will not except return of items that are damaged due to external causes, including but not limited to accident, abuse, misuse, problems with electrical power, servicing not authorized by Classic Computers, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by Classic Computers.

Because we provide special pricing for online items, Classic Computers may not repair or support these items.


If you have difficulty installing or configuring a product Classic Computers recomends that you consult with a professional computer technician to install the product. In store installation is available at reasonable rates.

If an item is found to be defective the Manufacturer must be contacted directly. Click for a list of manufacturers web sites for products sold by Classic Computers.

If an item is directly warrantied by Classic Computers, and is found to be defective, it may be returned to Classic Computers for exchange. (see exchange policy below)

Classic Computers Limited
One-Year Computer Warranty


WE STAND BEHIND THEM!
Classic Computers manufactures its new computers from parts and components that are new or equivalent to new in accordance with industry-standard practices. Classic Computers warrants that the computers it manufactures will be free from defects in materials and workmanship. The warranty term is one year beginning on the date of invoice, as further described in the following text.
 
Damage due to shipping the computer to you is covered under this warranty. Otherwise, this warranty does not cover damage due to external causes, including accident, abuse, misuse, problems with electrical power, servicing not authorized by Classic Computers, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by Classic Computers.
 
     This warranty does not cover any items that are in one or more of the following categories: software, external devices (except as specifically noted); third party accessories or parts added to a Classic Computers system after the system is shipped from Classic Computers; or accessories or parts that are not installed by the Classic Computers. Monitors, keyboards, and mice that are Classic Computers-branded or that are included a Classic Computers computer are covered under this warranty.
 
  Classic Computers will repair or replace products covered under this limited warranty that are returned to Classic Computers facility. To request warranty service, you must call Classic Computers Customer Service or technical support within the warranty period. If warranty service is required, and you are shipping the product to Classic Computers. Classic Computers will issue a Return Material Authorization Number. You must ship the products back to Classic Computers in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. Classic Computers will ship the repaired or replacement products to you (freight prepaid) if you use an address in the continental U.S. or Canada, where applicable. Shipments to other locations will be made freight collect.
 
     If you are returning the product for repair personally, Classic Computers will inform you how best to transport the product. And what needs to be returned to effect the repairs. Classic Computers has no provisions for any on sight warranties. All warranty work performed will be at Classic Computers facility, unless an agreement is reached at time of sale, or if Classic Computers chooses to effect a specific repair at the customer's location.
 
    NOTE: Before you return the computer to Classic Computers, back up the data on the hard-disk drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as diskettes, CDs, ZIP disks or PC Cards. Classic Computers does not accept liability for lost data or software. Classic Computers owns all parts removed from repaired products under our warranty. Classic Computers uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products. If Classic Computers repairs or replaces a product, its warranty term is not extended.
 
CLASSIC COMPUTERS MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS WARRANTY STATEMENT. CLASSIC COMPUTERS DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS OR A PARTICULAR PURPOSE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
 
      CLASSIC COMPUTERS RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION).
 
     CLASSIC COMPUTERS DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE.  SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
 
  These provisions apply to Classic Computers limited one-year warranty only. For provisions of any service contract covering your system, refer to your invoice or the separate service contract that you may receive.
 
     If Classic Computers elects to exchange a product or portion of a product, the exchange will be made in accordance with Classic Computers Exchange Policy (U.S. Only) in effect on the date of the exchange. In any instance in which Classic Computers issues a Return Materials Authorization Number, Classic Computers must receive the product(s) for repair prior to the expiration of the warranty period in order for the repair(s) to be covered by the warranty.  Some items invoiced at the time of sale, by Classic Computers, may be covered only by warranties of other manufacturers. These items will be noted on the invoice.
 
Exchange Policy (U.S. Only)
 
      From time to time, Classic Computers may, in its sole discretion, exchange products or portions of a product. If Classic Computers elects to exchange a product or portion of a product, Classic Computers ships replacement products, shipping prepaid, if you use an address in the continental U.S. Shipments to other locations may include a shipping charge. Classic Computers may include a prepaid shipping container with each replacement product or part for your use in returning the replaced product/part to Classic Computers.  For Classic Computers to ship the replacement product/part, you must provide Classic Computers with your valid charge card number (Discover, Visa, or MasterCard) with expiration date and billing address information as security for return of the replaced part. You are invoiced for the cost of the replacement part, but Classic Computers processes the invoiced amount against your charge card account only if you fail to return the replaced part within 15 days from the invoice date. If you return the replaced product/part within 15 days from invoice date, Classic Computers credits the invoice and your charge card is not charged. If you cannot provide your valid charge card number, Classic Computers ships the replacement part once Classic Computers receives the replaced product/part.  To prevent damage during shipment, the replaced part must be packed in the shipping container provided and in the same manner as the replacement part that was received. You will not receive credit on the invoice for a return if the replaced part is damaged due to improper packaging. You accept full responsibility for your software and data. Classic Computers is not required to advise or remind you of appropriate backup and other procedures.
     Replacement parts may be new or reconditioned. Classic Computers may provide replacement parts made by various manufacturers when making exchanges. The warranty term for a replacement part is the remainder of the limited warranty term applicable to the replaced part.  If you are an organization that bought products from Classic Computers under a signed, written agreement with Classic Computers, that agreement may contain different provisions covering credit card collateral for exchanges of products/parts.
 
Return Policy (U.S. Only)
 
  If you are an end-user customer who bought a computer directly from Classic Computers, you may return computers that are in as-new condition to Classic Computers within 30 days of the date of invoice for a refund or credit of the product purchase price if already paid. Classic Computer may retain a 15% restocking fee on returned items in working condition. This refund will not include any shipping and handling charges shown on your invoice.  Classic Computers products that are found to be defective in materials or workmanship, and are warranted by Classic Computers, may be returned to Classic Computers for replacement (see Exchange Policy) at any time within one year of the date of the invoice for the product(s). After this one year period, the product, or any part of it, may be covered by any original manufacturer’s warranty. The original manufacturer, not by Classic Computers, provides any warranty or technical support provided on a product. The warranties and technical support may vary from product to product.
       To return products, you must call a Classic Computers customer service representative to receive a Return Merchandise Authorization Number. You must ship the products to Classic Computers in their original manufacturer’s packaging (which must be in like new condition), prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. To expedite the processing of your refund or credit, Classic Computers expects that you will return the complete package to Classic Computers within five days after Classic Computers issues the Return Merchandise Authorization Number. Incomplete returns may be subjected to charges for missing items.   To qualify for refund or replacement, returned products must be in as-new condition, in the original packaging. All of the manuals, diskette(s), CD(s), power cables, and other items included with a product must be returned with it.