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Classic Computers will
not be responsible for possible missprints or misspricing of online items.
All prices, products, and availability, may be subject to change, at any
time, without notice. All items purchased online from Classic Computers,
unless otherwise specified (such as complete computer
systems) are warrantied directly by the manufacturer.
Items may be returned to
Classic Computers for refund, if items are
in as new condition.(see return policy below)
Classic Computers may retain a 15% restocking fee for returned items in
new condition. Classic Computer will not except return of items that are
damaged due to external causes, including but not limited
to accident, abuse, misuse, problems with electrical power, servicing
not authorized by Classic Computers, usage not in accordance with product
instructions, failure to perform required preventive maintenance, and
problems caused by use of parts and components not supplied by Classic
Computers.
Because
we provide special pricing for online items, Classic Computers may not
repair or support these items.
If you have difficulty installing or configuring a product Classic Computers
recomends that you consult with a professional computer technician to
install the product. In store installation is available
at reasonable rates.
If an item is found
to be defective the Manufacturer must be contacted directly. Click for
a list of manufacturers web
sites for products sold by Classic Computers.
If an item is directly warrantied
by Classic Computers, and is found to be defective, it may be returned
to Classic Computers for exchange. (see exchange
policy below)
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Classic Computers manufactures its new computers from
parts and components that are new or equivalent to new in accordance
with industry-standard practices. Classic Computers warrants that the
computers it manufactures will be free from defects in materials and
workmanship. The warranty term is one year beginning on the date of
invoice, as further described in the following text.
Damage due to shipping the computer to you is covered
under this warranty. Otherwise, this warranty does not cover damage
due to external causes, including accident, abuse, misuse, problems
with electrical power, servicing not authorized by Classic Computers,
usage not in accordance with product instructions, failure to perform
required preventive maintenance, and problems caused by use of parts
and components not supplied by Classic Computers.
This warranty does not cover
any items that are in one or more of the following categories: software,
external devices (except as specifically noted); third party accessories
or parts added to a Classic Computers system after the system is shipped
from Classic Computers; or accessories or parts that are not installed
by the Classic Computers. Monitors, keyboards, and mice that are Classic
Computers-branded or that are included a Classic Computers computer
are covered under this warranty.
Classic Computers will repair or replace products
covered under this limited warranty that are returned to Classic Computers
facility. To request warranty service, you must call Classic Computers
Customer Service or technical support within the warranty period. If
warranty service is required, and you are shipping the product to Classic
Computers. Classic Computers will issue a Return Material Authorization
Number. You must ship the products back to Classic Computers in their
original or equivalent packaging, prepay shipping charges, and insure
the shipment or accept the risk of loss or damage during shipment. Classic
Computers will ship the repaired or replacement products to you (freight
prepaid) if you use an address in the continental U.S. or Canada, where
applicable. Shipments to other locations will be made freight collect.
If you are returning the product
for repair personally, Classic Computers will inform you how best to
transport the product. And what needs to be returned to effect the repairs.
Classic Computers has no provisions for any on sight warranties. All
warranty work performed will be at Classic Computers facility, unless
an agreement is reached at time of sale, or if Classic Computers chooses
to effect a specific repair at the customer's location.
NOTE: Before you return the computer
to Classic Computers, back up the data on the hard-disk drive(s) and
any other storage device(s) in the product(s). Remove any removable
media, such as diskettes, CDs, ZIP disks or PC Cards. Classic Computers
does not accept liability for lost data or software. Classic Computers
owns all parts removed from repaired products under our warranty. Classic
Computers uses new and reconditioned parts made by various manufacturers
in performing warranty repairs and building replacement products. If
Classic Computers repairs or replaces a product, its warranty term is
not extended.
CLASSIC COMPUTERS MAKES NO EXPRESS WARRANTIES OR CONDITIONS
BEYOND THOSE STATED IN THIS WARRANTY STATEMENT. CLASSIC COMPUTERS DISCLAIMS
ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND
FITNESS OR A PARTICULAR PURPOSE. SOME STATES (OR JURISDICTIONS) DO NOT
ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS, SO THIS LIMITATION
MAY NOT APPLY TO YOU.
CLASSIC COMPUTERS RESPONSIBILITY
FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT
AS SET FORTH IN THIS WARRANTY STATEMENT. THESE WARRANTIES GIVE YOU SPECIFIC
LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE
TO STATE (OR JURISDICTION TO JURISDICTION).
CLASSIC COMPUTERS DOES NOT
ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS WARRANTY STATEMENT
OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT
LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR
FOR LOST DATA OR SOFTWARE. SOME STATES (OR JURISDICTIONS) DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
These provisions apply to Classic Computers
limited one-year warranty only. For provisions of any service contract
covering your system, refer to your invoice or the separate service
contract that you may receive.
If Classic Computers elects
to exchange a product or portion of a product, the exchange will be
made in accordance with Classic Computers Exchange Policy (U.S. Only)
in effect on the date of the exchange. In any instance in which Classic
Computers issues a Return Materials Authorization Number, Classic Computers
must receive the product(s) for repair prior to the expiration of the
warranty period in order for the repair(s) to be covered by the warranty.
Some items invoiced at the time of sale, by Classic Computers, may be
covered only by warranties of other manufacturers. These items will
be noted on the invoice.
Exchange Policy (U.S. Only)
From time to time, Classic
Computers may, in its sole discretion, exchange products or portions
of a product. If Classic Computers elects to exchange a product or portion
of a product, Classic Computers ships replacement products, shipping
prepaid, if you use an address in the continental U.S. Shipments to
other locations may include a shipping charge. Classic Computers may
include a prepaid shipping container with each replacement product or
part for your use in returning the replaced product/part to Classic
Computers. For Classic Computers to ship the replacement product/part,
you must provide Classic Computers with your valid charge card number
(Discover, Visa, or MasterCard) with expiration date and billing address
information as security for return of the replaced part. You are invoiced
for the cost of the replacement part, but Classic Computers processes
the invoiced amount against your charge card account only if you fail
to return the replaced part within 15 days from the invoice date. If
you return the replaced product/part within 15 days from invoice date,
Classic Computers credits the invoice and your charge card is not charged.
If you cannot provide your valid charge card number, Classic Computers
ships the replacement part once Classic Computers receives the replaced
product/part. To prevent damage during shipment, the replaced
part must be packed in the shipping container provided and in the same
manner as the replacement part that was received. You will not receive
credit on the invoice for a return if the replaced part is damaged due
to improper packaging. You accept full responsibility for your software
and data. Classic Computers is not required to advise or remind you
of appropriate backup and other procedures.
Replacement parts may be new
or reconditioned. Classic Computers may provide replacement parts made
by various manufacturers when making exchanges. The warranty term for
a replacement part is the remainder of the limited warranty term applicable
to the replaced part. If you are an organization that bought products
from Classic Computers under a signed, written agreement with Classic
Computers, that agreement may contain different provisions covering
credit card collateral for exchanges of products/parts.
Return Policy (U.S. Only)
If you are an end-user customer who bought a
computer directly from Classic Computers, you may return computers that
are in as-new condition to Classic Computers within 30 days of the date
of invoice for a refund or credit of the product purchase price if already
paid. Classic Computer may retain a 15% restocking fee on returned items
in working condition. This refund will not include any shipping and
handling charges shown on your invoice. Classic Computers products
that are found to be defective in materials or workmanship, and are
warranted by Classic Computers, may be returned to Classic Computers
for replacement (see Exchange Policy) at any time within one year of
the date of the invoice for the product(s). After this one year period,
the product, or any part of it, may be covered by any original manufacturer’s
warranty. The original manufacturer, not by Classic Computers, provides
any warranty or technical support provided on a product. The warranties
and technical support may vary from product to product.
To return products,
you must call a Classic Computers customer service representative to
receive a Return Merchandise Authorization Number. You must ship the
products to Classic Computers in their original manufacturer’s packaging
(which must be in like new condition), prepay shipping charges, and
insure the shipment or accept the risk of loss or damage during shipment.
To expedite the processing of your refund or credit, Classic Computers
expects that you will return the complete package to Classic Computers
within five days after Classic Computers issues the Return Merchandise
Authorization Number. Incomplete returns may be subjected to charges
for missing items. To qualify for refund or replacement,
returned products must be in as-new condition, in the original packaging.
All of the manuals, diskette(s), CD(s), power cables, and other items
included with a product must be returned with it.
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